Effective Date: 04-November-2024

1. Introduction

At Onecore Organic, we strive for your complete satisfaction. If you are not satisfied with your purchase, this policy outlines our process for returns and refunds.

2. Return Eligibility

Kindly Read Click Here Disclaimers

3. Non-Returnable Items

Kindly Read Click Here Disclaimers 

4. How to Initiate a Return

To initiate a return:

1. Contact our customer service team at Whatsapp: +92 323 2879011 or Email: info@onecoreorganic.com to request a return authorization.
2. Provide your order number and the reason for the return.
3. Once approved, you will receive instructions on how to return your item.

5. Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [5-10] business days. Please note that it may take some time for your bank or credit card company to process the refund.

6. Shipping Costs

• If your return is a result of our error (e.g., incorrect or defective item), we will cover the return shipping costs.
• If you are returning an item for any other reason, you will be responsible for the return shipping costs.

7. Exchanges

No Exchange

8. Changes to This Policy

We may update this refund policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or need assistance with your return, please contact us at:

• Email: sales@onecoreorganic.com
• Whatsapp: +92 323 2879011